10' Retractable Ratchet Tie Down; 3,000 lbs (2 Pack) is rated
3.9 out of
5 by
31.
Rated 1 out of
5
by
Volunteer Bob from
Terrible Product!
I bought these straps to use for volunteer work I do for my church. We collect furniture for the poor. I used them once to secure furniture in the bed of my pick up. Ever since then, the strap is locked up on the spool and I can’t get the latch to release. I know it’s too late for me since the 90 day warranty has expired, but I don’t want others to make the same mistake and buy this product with many others to choose.
Date published: 2022-12-12
Rated 1 out of
5
by
Brian from
Would not buy
Its funny that you say that we must have gotten a bad batch of these Smart Straps.
But many reviews say the same thing.
I like mine for the first month or so and then they would not retract. I took one apart and the spring broke in about 15 pieces
Date published: 2022-02-17
Rated 1 out of
5
by
Ruet38 from
Retractable ratchet straps
Bought a set of 4 ratcheting ratchet straps and after using them about 4 times I had 2 of them break and the others have now quit retracting. Looks like good craftsmanship but just poor quality with mechanism. Threw them away because feel they have become unsafe. Dont recommends
Date published: 2022-01-29
Rated 1 out of
5
by
Tim M from
Disappointed
Message: I wanted to share how disappointed I am. I have used your straps for many years. So it was a no brainer when I bought a set of these from Lowe’s, but mine were camo.
http://www.smartstraps.com/product/10-3000-lbs-retractable-ratchet-tie-2-pk-orange/
The mechanisms broke on the first use on BOTH straps. Luckily I was able to get a refund from Lowe’s. These were not cheap. I am scared to buy another set or straps of any kind from you.
Date published: 2021-09-05
Rated 1 out of
5
by
Corey from
Poor quality, broken
Used a few times, then they break and bend. Used once a month for about 3 months, boom.
Date published: 2020-07-29
Rated 1 out of
5
by
CWard from
Junk
After just a little use they will not retract back in and then break
Date published: 2019-12-30
Rated 1 out of
5
by
Darlene from
Spring exploded
First time using it and the spring mechanism exploded out of one ratchet strap! One stayed intact...but dissatisfied with quality of product.
Date published: 2019-10-14
Rated 2 out of
5
by
jecconsult from
Works great, until it breaks
As others have reported, the bracket bent so it no longer works and the only thing on the website about warranty is the word "warranty"
Date published: 2019-03-24
